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Webchat

Welcome your customers on your website

Easily add your chat module to your site with WhatsGO's Webchat feature. Quickly answer all your customers' questions and manage their sales and payment processes while they are browsing your products and services.

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Webchat

Webchat is Different with WhatsGO

Identical to a Physical Store

Just like a physical store, customers can instantly interact with your salesperson while browsing products or whenever they have a question.

Your sales representatives can see the products your customers are interested in, answer their questions and suggest new products.

Support your customers in sales and payment steps with WhatsGO Webchat.

Offer your customers a seamless experience where their physical habits are enhanced by digital features with WhatsGO Webchat.

Identical to a Physical Store

Real-Time Visitor Monitoring

Monitor the products reviewed by your customers in real-time with WhatsGO Webchat.

Get real-time information about your potential customers’ active and past sessions, which page they are on instantly and retrospectively, segmented by different criteria such as country, device, etc.

In this way, you can monitor what’s happening on your site at any time and can start conversations with the customers in need of assistance.

Real-Time Visitor Monitoring

Service Quality Under Your Control

Manage instant or retrospective reviews, reporting, and evaluation processes, thanks to the archiving of all correspondence through Webchat.

Send your customers an experience rating survey after each call and improve your service quality with WhatsGO Webchat.

Service Quality Under Your Control

Frequently Asked Questions about Webchat

Webchat is a technology allowing a website to offer a private chat interface to communicate with its visitors. Webchat apps allow users to chat in real-time and help customers get answers much faster.

The functions of webchat technology are determined by the used infrastructure.

With the Webchat solution offered by WhatsGO, all functions such as reservation, calendar, and field operation management can also be used via Webchat.

With WhatsGO’s solution, you can make sales via Webchat.

WhatsGO’s Pay by Link feature allows you to receive payments across all digital communication channels, including Webchat.

Yes, you can instant message and respond to your customers through Webchat.

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