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Retail

Turn messages into sales with WhatsGO

By uploading your products and services to WhatsGO, reach your customers without having to use any other website.

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Retail

Retail industry trusts WhatsGO

Why WhatsGO?

Industry-specific features and integrations

Payment service provider

Proven expertise on WhatsApp, Facebook, and Instagram platforms

Solutions to local needs in global standards

Who Uses WhatsGO?

Local shops and markets

Local shops and markets

Receive accurate and complete orders by messaging, collect easily with the payment link, and record your customers’ address information and past orders. Create a product catalog on WhatsGO and take orders via the shopping cart.

Sellers on social media

Sellers on social media

Receive payments securely using your payment links and manage all your social media messages on a single panel. Upload your product catalog to WhatsGO, and let your customers create a cart and order through your correspondence.

Chain markets and stores

Chain markets and stores

Even if you have more than one store, let your customer order from the nearest one and manage all your stores from a single center with WhatsGO.

Make a Difference with WhatsGO

Marketing and Sales

Marketing and Sales

Make your sales and marketing communication via any channel with WhatsGO. Complete the payment process together with your customers.

  • Support all your marketing communications with periodic campaigns, early payment advantages, and messages.
  • Increase your conversion rate with personalized or segment-specific messages.
  • Share packages with airfare and accommodation for your overseas customers and get bookings and payments.
  • Get payments easily with personalized links.
Improve Your Customer Support

Improve Your Customer Support

WhatsGO makes it easy to manage all your communication channels and lets you be there for your customers whenever they need you.

  • Take advantage of the AI chatbot, ready-made message templates, and the ability to send files such as images, videos, and documents when answering questions.
  • Send instant direct messages with travel or accommodation changes, reminders, and notifications.
  • Send and receive messages in any language with WhatsGO’s Dynamic Translation feature.
  • Quickly respond your customers in all languages and archive all correspondence.
Manage Your Operation

Manage Your Operation

Use WhatsGO’s tailor-made solutions for the tourism industry to always improve your service quality.

  • Manage your facility and field operations, customer demands, and call center operations from a single center.
  • Create reservations for your customers easily and assign tasks to your team with the calendar module.
  • Organize all information about flights, transfers, and accommodation.
  • Provide instant notifications in any emergency and unexpected situations.

Frequently Asked Questions about the Retail Industry

There are no standard commission rates set on WhatsGo for retail sales. Commissions are determined by the payment infrastructure solutions that WhatsGO provides ready integration.

You can manage WhatsApp, Instagram, and all other digital communication channels on a single panel with WhatsGO. You can easily perform all your operations including customer support, delivery, and refund processes.

WhatsGO allows you to sell online even if you don’t have a website. Immediately after uploading your products to the system easily, an online shopping site ready for you is opened for your use. You can easily manage important steps such as a cart, support, and payment while your customers can review your products as they wish.

Yes, you can use ready-made welcome and Q&A message templates or the AI Chatbot feature to provide a quick response to all your customers’ queries at any time.

Customers can contact you regarding all their problems including missing orders. You can view the customer’s order history on your panel and provide a quick solution.

Get Information from Our RetailIndustry Experts

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